Cape Town-based specialist recruitment for BPO, call centre and outbound sales. Single placements to bulk campaigns of 50+. POPIA compliant throughout.
We place permanent candidates in BPO, call centre and outbound sales roles. We do not place temp, TES or contract staff. Our focus is permanent placements with full post-placement support.
Bulk and single permanent placements for South African BPO operators and contact centres. Sourced, screened and delivered for outbound sales, telemarketing and customer service teams.
Mid-level to senior permanent placements sourced for long-term contribution and retention. Professional roles, management positions and specialist hires across South Africa.
Built for businesses scaling rapidly. Structured candidate flow, consistent delivery and dedicated submission tracking for campaigns of 30 placements and above.
Discreet, targeted headhunting for senior leaders who drive strategy, performance and long-term organisational growth. Leadership alignment over volume.
Responsible handling of all candidate data in line with POPIA and international data transfer requirements. Data stored with Google, HubSpot and Notion in the USA and Belgium.
Transparent recruitment processes and ethical candidate representation across every mandate. Terms of Business confirmed in writing before any work begins.
Compliant placement procedures across all markets, fully aligned to South African labour legislation. No hidden costs, no surprise fees.
Registered with the Information Regulator of South Africa. Info Officer Ref: 2025-013986. B-BBEE Certificate No: 9435736103.
All fees are calculated on annual cost to company (CTC) and confirmed in writing in our Terms of Business before any work begins.
| Placement Type | Fee | Calculated On |
|---|---|---|
|
Standard Single Placement
Permanent mid-to-senior hires
|
14% | Annual CTC |
|
BPO Single Placement
Call centre and BPO roles
|
8% | Annual CTC |
|
Bulk Placement (30 to 49 candidates)
Per placement
|
6% | Annual CTC per placement |
|
Bulk Placement (50+ candidates)
Per placement
|
5% | Annual CTC per placement |
Every mandate begins with a strategic consultation. Our process is designed to meet the high standards of local and global organisations.
We align with your business goals to ensure every candidate fits your specific hiring priorities, culture and long-term trajectory. Terms of Business confirmed in writing before any search begins.
Deep-dive CV reviews, reference verifications and skills assessments ensure only interview-ready, top-tier talent reaches your desk.
We streamline your decision-making by presenting only high-calibre professionals who have passed our rigorous screening process.
Once an offer is accepted, we finalise ITC, criminal and qualification checks for a fully vetted, POPIA-compliant, audit-ready hire.
A complete onboarding documentation pack is compiled and handed over to your HR team, covering all required new-hire paperwork and reducing day-one administration.
Post-placement guidance to ensure long-term retention and the seamless onboarding of your new team member. Backed by our 90-day replacement guarantee.
Creativ Recruits is a specialist permanent placement agency focused exclusively on BPO, call centre and outbound sales recruitment. We operate as a remote-first business combining a strong compliance foundation, a structured candidate management process and a commercial approach built for volume without sacrificing quality.
Founded in 2025 and fully operational from January 2026. We work with clients who need a recruitment partner that understands their environment, moves at their pace and delivers candidates who are ready to perform from day one.
Tamzin Whatney — Founder and Managing Director. 13+ years in talent acquisition across South Africa, the UK and Canada.
"Tamzin is very polite and quick to respond. She finds job opportunities and interviews very fast."
"Such a pleasure working with you, very informative and hands on."
A fully sponsored permanent placement initiative for registered South African NGOs. Named as a tribute to Tamzin's grandmother Helen. One NGO is selected per intake cycle for a completely free placement — because some organisations make the world better, and they deserve the same quality of hire.
Enquire About EligibilityReach us by email, phone or WhatsApp. We respond within one business day.
For vacancies, candidate enquiries and general questions.
Remote-first. Serving clients across South Africa and international campaigns run from SA contact centres.
Submit your vacancy brief and we will come back to you within one business day with a clear plan and confirmed Terms of Business.